Privacy policy

Effective Date: June 5, 2025

Nightingale Creative ("we", "our", or "us") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Ontario and Canada. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services.

For questions or data requests, contact:
hello@nightingalecreative.ca

  • We may collect the following information:

    • Personal Information:

      • Name

      • Email address

      • Phone number

      • Project details (such as branding and website requirements)

    • Technical Data:

      • IP address

      • Browser type and version

      • Device and usage data collected via cookies or analytics

    • Payment Details:
      If you choose to purchase services, basic transaction details may be collected through third-party processors (e.g., Stripe, PayPal).

  • We use your information to:

    • Respond to inquiries and provide design services

    • Communicate about your project

    • Process invoices and payments (if applicable)

    • Improve our website and services using analytics

    • Send occasional updates (only if you opt in)

  • We do not sell your personal data. However, we may share it with trusted service providers, including:

    • Google Analytics – for usage tracking and website performance insights

    • Web hosting providers – for operating and securing the site

    • Payment processors (Stripe, PayPal) – for billing and transaction processing

    Each provider is required to comply with privacy laws and only access data necessary to perform their services.

  • Our website uses cookies to:

    • Understand visitor behavior through Google Analytics

    • Improve performance and user experience

    You may disable cookies in your browser settings, but some features of the site may not function properly.

  • We take reasonable steps to protect your information, including:

    • SSL encryption

    • Secure hosting environment

    • Password-protected admin areas

    • Limited access to data

  • Under PIPEDA, you have the right to:

    • Request access to personal data we hold about you

    • Correct inaccurate or incomplete information

    • Withdraw consent for processing (where applicable)

    • Request deletion of your personal data

    To exercise your rights, contact: hello@nightingalecreative.ca

  • We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • This website is not intended for children under the age of 13, and we do not knowingly collect personal data from minors.

  • We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.